Peter Stevens Scrum Breakfast Blog


Zipcar smashed my enthusiasm

How should a company react to a customer’s suggestion? Since I am only staying 6 months in Washington, I don’t want to buy a car. Renting […]

Poll: How do you feel about your Swiss Bank?

A central tenet of Radical Management is that the purpose of an organization is to delight its customers. If customer delight is the key to success […]

Managing by the Numbers in the 21st Century

According to Radical Management, the primary purpose of a company is to delight its customers. Managing based on customer delight really is a radical change. Today, […]


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