SN-Logo NewSN-Logo NewSN-Logo NewSN-Logo New
  • Agile Training
    • Scrum Master
    • Scrum Product Owner
    • Leadership Development
    • Private Workshops
    • Calendar
  • Enterprise Solutions
    • Unstoppable Program
    • Agile Keynotes
    • Private Workshops
  • Products
    • Personal Agility Book
    • Ten Agile Contracts Book
    • Extreme Manufacturing Explained
  • Blog
  • About
    • Peter B. Stevens
    • Scrum
    • Personal Agility
    • Saat Network
  • Contact
0

CHF0.00

✕
Are you making Scrum harder than it is? Focus on the essentials to get better results, sooner!
Are you making Scrum harder than it is?
31-03-2023
I listen to you; you listen to me; and we care about what the other person says.
How to create alignment with a stakeholder
04-04-2023

How to Be a Better Problem-Solver

Published by Peter Stevens on 03-04-2023
Categories
  • personal agility
Tags
Coach: someone who helps others to articulate and solve their challenges

Coach: someone who helps other to articulate and solve their challenges

You can be a better problem-solver by asking the right questions at the right time. Here is a simple, 5-step approach to help anybody address a challenge!

  • Safety: “Would you like to talk about it?”
  • Goal: “What are you trying to accomplish?
  • Challenge: “What is making it difficult to accomplish the goal?”
  • Alternatives: “How could you solve the problem?”
  • Convergence: “What’s resonates? What’s next?”

Download the PAS Problem Solving Canvas as a PDF (coming: get the whole set of canvases as MS-Word templates).

Coach: someone who helps others to articulate and solve their challenges
Coach: someone who helps others to articulate and solve their challenges

The PAS Problem Solving Canvas implements this approach and offers questions you could use for each topic. You never know which one will have the desired effect until you ask it! Use this PAS canvas and the others to build your own questions toolbox.

Ask better questions with the PAS Problem-Solving Canvas
Ask better questions with the PAS Problem-Solving Canvas

Why should you just ask questions rather than provide solutions? The dynamic is completely different! Asking questions and listening to the answers builds trust and empathy. Proposing solutions can build walls by provoking “yes, but” responses.

What’s in it for you? Empathy, trust, and learning! The more you ask, the more you learn, and the more you see the big picture. The better you listen; the more people will trust you, and the more people will come to you for answers. Ironic, isn’t it?

What about proposing solutions? Can you still that? When you listen to someone else as they think through a problem, afterwards, they are more willing to listen to you! This is an opportunity to deposit ideas. But be careful! If you try to convince them on a course of action, that will surely ruin the magic!

How to get started with the PAS Problem Solving Canvas: Pick a challenge you are facing, then answer the questions yourself to help you work through it. Share you story with me on LinkedIn about how it worked for you!

When you feel ready, try it with other people! The approach is so simple and natural that eventually it just becomes part of your conversation style.

How I use the PAS Problem-Solving Canvas

I created the canvas to teach dialog skills in the Personal Agility Leadership Development Program. I was surprised how difficult it is for many people to come up with powerful, open-ended questions rather than just jump to solutions. For me, the flow is now so natural, that when someone comes to me with a challenge, in my mind, I just go to the canvas to get the conversation started.

Coming tomorrow: Create an action plan with a stakeholder using the PAS Stakeholder Canvas! Follow me on LinkedIn to stay tuned!

Share
Peter Stevens
Peter Stevens

Related posts

Introducing the Chill Retrospective

Introducing the Chill Retrospective

24-05-2023

Introducing the Chill Retrospective


Read more
Eight Warning Signs of Too Much Multitasking: A What-Really-Matters Infographic

Eight Warning Signs of Too Much Multitasking

19-05-2023

Eight Warning Signs of Too Much Multitasking


Read more
Infographic: Eight Common Obstacles to Achieving Your Goals

8 Common Obstacles to Achieving Your Goals

18-05-2023

Eight Common Obstacles to Achieving Your Goals


Read more

Comments are closed.

Learn more about Agile

  • Certified Scrum Product Owner | Face-2-Face | English | Jun 29-30, 2023
    in Zürich
    June 29, 2023 -
    June 30, 2023
    Register Now
  •  

  • Certified Scrum Master | Face-2-Face | English | Jul 06-07, 2023
    in Zürich
    July 06, 2023 -
    July 07, 2023
    Register Now
  •  

  • Certified Scrum Product Owner | Face-2-Face | English | Aug 24-25, 2023
    in Zürich
    August 24, 2023 -
    August 25, 2023
    Register Now
  •  

  • Certified Scrum Master | Face-2-Face | English | Sep 28-29, 2023
    in Zürich
    September 28, 2023 -
    September 29, 2023
    Register Now
  •  

Saat Network GmbH is a small, independent company dedicated to helping you discover and apply the values, principles and practices that will enable you to thrive in the 21st century.

Quick Links

  • What Really Matters – Peter Stevens’ Blog

High Performing Teams

  • Get Stuff Done
  • Get Right Stuff Done
  • Create Alignment
  • Leadership

Free Resources

  • Personal Agility Institute
  • Impressum
  • Terms and Conditions
  • Privacy Policy
© 2023 Saat Network GmbH. All Rights Reserved.
0

CHF0.00

✕

Login

Lost your password?

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Read more about our Privacy Policy
Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
CookieDurationDescription
mailchimp_landing_site1 monthThe cookie is set by MailChimp to record which page the user first visited.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
CONSENT2 yearsYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_42152348_11 minuteSet by Google to distinguish users.
_gcl_au3 monthsProvided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
CookieDurationDescription
NID6 monthsNID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.
test_cookie15 minutesThe test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE5 months 27 daysA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSCsessionYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-idneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDurationDescription
COMPASS1 hourNo description
cookies.jssessionNo description available.
S1 hourNo description available.
SAVE & ACCEPT
Powered by CookieYes Logo