Certified Scrum Master Training: Foundations of High-Performance Teams

Home / Scrum Training / Certified Scrum Master Training: Foundations of High-Performance Teams
Certified Scrum Master Training
Certified Scrum Master Training

A course for anyone involved in a Scrum Project

ScrumMasters, Product Owners, Managers, Developers, Testers, Change Agents, Business Analysts, Consultant, Project and Program Managers

How do you know if this workshop is for you?

Peter Stevens, Certified Scrum TrainerWould you like to…

  • Apply Scrum or Agile in your team(s) or project?
  • Deliver something to your customers or stakeholders?
  • Improve the reliability, predictability, and performance of your development efforts?
  • Reduce the noise and other impediments to project success?
  • Become part of the world’s largest most active Scrum community?

This course is ideal for you if:

  • You suffer constantly changing and conflicting priorities
  • Your timelines shift and interruptions are frequent
  • Your organization doesn’t want to change
  • You are under pressure to deliver faster or to use Scrum and Agile
  • You are not getting the quality or the performance you want from Scrum or Agile
  • You’d like work to be more fun

What this workshop is and is not

This training…

  • Is a three-day interactive, face-to-face workshop
  • Is taught by Peter Stevens, an active practitioner of Scrum and Agile
  • Is about helping you achieve your goals in an agile context
  • Does not put you through “death by PowerPoint”
  • Is not trying to sell you on Scrum or Agile

This workshop will be fun, interactive and informative, and often sells out!

Free gifts: Help convincing your Stakeholders

Do you need help convincing your boss or manager to fund this course? Just leave your information below and we send you an email template that you can customize and use to make your case!
Are you unemployed? Just leave your information below and we send you an email template that you can customize and use to make your case!
Get our free whitepaper on creating a high performance organization!



What you get

In this program you get access to:

  • Three-day face-to-face training with Peter Stevens, Certified Scrum Trainer®
  • Participant’s handbook in printed and electronic form with content and exercises
  • Access to repository of course materials, templates, checklists, guides & useful information
  • 22 SEUs/PDUs
  • 2 year membership in the Scrum Alliance
  • Recommendation for Certification as a Scrum Master (if you meet the conditions)
  • A personalized list of discussion points for improving your project or organization
  • Certificate of attendance
  • Lunches and breaks

Optional services. Depending on the package select, you may also get:

  • Right to change, rebook, or cancel your registration
  • Private online coaching sessions with Peter Stevens


Book with confidence!

All course dates are guaranteed!


Workshop   Date   Booking
Certified Scrum Master (Colombo) [191128-CSM CMB]    November 28, 2019 -
November 29, 2019, 09:00 - 17:30
  Book this workshop now
Intense Certified Scrum Master [200121-ICS]    January 21, 2020 -
January 23, 2020, 09:00 - 17:30
  Book this workshop now

  No-Frills Standard Economy Leadership Package
Description Lowest Price, No frills, No changes, no cancellations Booking Flexibility Support for your first step on the road to a high performance team
Scrum Alliance Membership and Test Fees Included Included Included
Printed Course Book Yes, Full Color Yes, Full Color Yes, Full Color
Lunch provided at the Venue Yes Yes Yes
Advance Purchase Required 60/30 days 1 day 1 day
Payment by credit card No extra charges No extra charges No extra charges
Payment with Purchase Order No No Possible
Electronic access to all course materials Yes Yes Yes
Online One-on-One Mentoring with Peter Stevens No No 2 Sessions of one hour each
Discounts Apply No Yes Yes
Train-The-Team Discounts No Yes Yes
Price CHF 2’075.–/2’575.– CHF 2’975.– CHF 3’675.–

Discounts may apply on all tickets except “No Frills”. To qualify for a discounted price, on time payment by the date stated in the invoice is required.

We grant discounts of CHF 590 to Students, Unemployed, swissICT members, participants paying with their own money, and Mentoring group members on all tickets except “No Frills”.

We also grant “Train the Team” discounts on Standard and Premium Economy Packages, depending on the number of people booked and invoiced together:

  • 3 to 6 people: CHF 590.– per person
  • 7 to 9 people: CHF 740.– per person
  • 10 or more people: CHF 900.– per person

To qualify for a train-the-team discount, all participants must be booked at the same time. If after your initial booking, you wish to book additional participants to the same class, the same discount will be applied as for your initial booking.

In general, if multiple discounts would apply, only the most beneficial discount will be applied.

By the end of this program you will be able to:

  • Understand and apply confidently Scrum and Agile
  • Coach your team through all of the events in the Scrum Flow
  • Introduce Scrum into your team or organization
  • Identify and address impediments to team and individual performance
  • Serve as a Scrum Master in your team
  • Qualify for Certification as a Certified Scrum Master® (test required)

As a long-time Scrum Alliance Certified Scrum Trainer, Peter Stevens is a recognized Agile expert who has trained over 2’000 people to transform their world of work for the better. He is the inventor of Personal Agility(tm) and co-author of Personal Agility: Doing More That Matters.

This course satisfies the 2017 update of the Scrum Alliance CSM Learning Objectives:

  • Scrum Foundations
  • Lean, Agile, and Scrum
  • Agile Facilitation
  • Agile Coaching
  • Service to the Development Team
  • Service to the Product Owner
  • Service to the Organization

Day 1 – Scrum Foundations

  • What Are The Core Principles Of Scrum?
  • How Does A Team Self Organize?
  • How Does Scrum Work (in 10 Minutes)?
  • How Is Scrum Different? – Architecture
  • When Is Something (really) Done?
  • Who Is Responsible For What?
  • What Happens When?
  • How To Organize Work? – The Task-board
  • How To Monitor Progress? -Burn up or burn down charts

Day 2 – The Scrum Master, Coaching and Facilitation

  • What does a Scrum Master do?
  • What does a Scrum Master not do?
  • What are the qualities of a good Scrum Master?
  • What Does A Great Scrum Master Do?
  • How to coach people
  • How To React To Change?
  • How To Facilitate A Retrospective

Day 3 – Service to the Team, the Product Owner and the Organization

  • How can a team improve it’s performance?
  • How to get stakeholders to agree on priorities?
  • How Is Scrum Different? – Mindset
  • Experience A Sprint
  • When Is Scrum The Right Framework?
  • Transfer – What To Do Before You Leave The Class?

Experience the Scrum Roles, Activities and Artifacts in a real Sprint!
Experience the Scrum Roles, Activities and Artifacts in a real Sprint!

Experienced trainer, well-working course, good food for thought¨ — Roland Lüthi in Zürich, August 2018

I thought the class size, room and hotel worked really well. Along with the materials I feel like I received value for money all things considered.

It was an amazing class. I learn a lot about scrum. — Meera Kaneswaran in Zürich, June 2018

Thanks peter ! You are a great mentor, I wish to connect with you in future. — Rahul Rajpal in Delhi, April 2018

Great organizing and outstanding expert. — Naveen Shekar in Bangalore, April 2018

Thanks for a great 3 days – money and time well spent! — participant in Zurich, March 2018

Thank you for these amazing three days. — Stefan Steiner in Zurich, March 2018

CSM Celebration
Freshly Certifiable Scrum Masters: After class celebration in Munich!

I learned A LOT in these three intense days! It was well organized and the program was very diversified. I found the exchanges with the pairing partner very helpful for the learning process. Thank you, Peter! — participant in Bern, January 2018

I enjoyed the course and feel its time well invested.— participant in Zürich, February 2018

“This is your last chance. After this, there is no turning back. You take the blue pill—the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill—you stay in Wonderland, and I show you how deep the rabbit hole goes. Remember: all I’m offering is the truth. Nothing more.” — Morpheus in The Matrix.

See more comments and overall satisfaction results here.

Q. Does the class include certification?

The satisfactory completion of this class gives you all the prerequisites to qualify as Scrum Alliance Certified Scrum Master®. An online test after the class is required. The membership and test fees are included in your course fees. The test can be taken any time within 90 days of finishing the class.

Q. What do I have to do to qualify for certification?

The Scrum Alliance certifies you. The trainer recommends you for certification. For me to recommend you, you must:

  • do the introductory reading (approximately 16 pages)
  • be physically and mentally present for the entire class. An absence of up to 60 minutes can be permitted, be we may require homework to compensate the missing time.

To be certified, you must

  • Agree to sending your contact information to the Scrum Alliance under their terms and conditions (which may not be GPRD compliant).
  • Pass the online test within 90 days of taking the class. The Scrum Master test is not hugely difficult, but it does require that you take it seriously.