|Revolutionizing The World of Work|
When I talk to large organizations about Scrum, I frequently hear “this is great, but what do we do in fields like hardware development or pharmaceuticals, where we can’t produce potentially shippable product every thirty days?” Radical Management provides an interesting answer while building on the strengths of Scrum, Agile and Lean:
The purpose of work is to delight your customers.
So “delivering” every Sprint means something other than delivering a good or service in a finished state. It means delivering an increment of Delight to your customers.
This May, Steve Denning (The Leader’s Guide to Radical Management) and Seth Kahan (Getting Change Right) will be hosting a two day gathering where “coolness, innovation and serious fun intersect.” And I am proud to be a Practice Partner!
I hope that you will join us! Check out Steve Denning’s blog for more information or jump straight to registration…
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A blog covering customer/user satisfaction has -sadly- stopped long ago: Creating passionate users from Kathy Sierra – http://headrush.typepad.com/
Hi Reto, I looked at this, and it was clear that some bad things were happening, but it wasn't really clear what happened. Can you give us a synopsis?